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    How to onboard a new client in under 48 hours with automation

    By Studio Escrow Team·5 min read
    How to onboard a new client in under 48 hours with automation

    The Onboarding Bottleneck

    For marketing agencies, onboarding a new client is often the most stressful part of the relationship. You need their logos, their Facebook Ad account access, their brand guidelines, and their signed contract. If you do this manually, it takes weeks.

    The 48-Hour Automated Workflow

    Using Studio Escrow, you can compress this entire process into a seamless, automated flow.

    Step 1: The Trigger

    The workflow begins the moment the client pays their initial invoice via your Studio Escrow checkout link.

    Step 2: The Contract

    An automated email immediately sends them a pre-filled contract (using Studio Escrow's document signing feature). They sign it digitally.

    Step 3: The Intake Form

    Once the contract is signed, the system automatically emails them a link to your Onboarding Form. This form asks for all their brand assets, target audience details, and logins. They can upload files directly into the form.

    Step 4: The Welcome Sequence

    Over the next 48 hours, they receive two automated "Welcome" emails explaining what to expect, introducing your team, and setting boundaries for communication.

    Step 5: Internal Task Creation

    When the intake form is submitted, Studio Escrow creates a task for your team: "Kickoff Call Prep - [Client Name]" and assigns it to your account manager.

    The Client Experience

    To the client, your agency looks incredibly organized, professional, and fast. To you, the process required zero manual effort until it was time to actually do the creative work.